Shipping Policy
At FOOTLIB, we aim to deliver premium footwear to your doorstep quickly and securely. Every order is handled with care from packaging to delivery.
Order Processing & Dispatch
- Orders are processed and packed within 1 business day
- Dispatch is done from our facility: 65-KM, Masood Spinning Mill, Bhai Pheru, Phool Nagar City, Multan Road, District Kasur
Delivery Charges
- Flat Shipping Rate: Rs. 249 on all orders across Pakistan
- Charges remain the same on Sale orders unless specially mentioned.
Estimated Delivery Time
- Within Punjab 2–4 working days
- Other Provinces 3–5 working days
- Note: Delays may occur in case of weather, political disturbances, or hard-to-access areas.
Order Tracking
- Once dispatched, your tracking number will be sent via SMS/WhatsApp.
- Order status can be tracked directly through the courier’s tracking link.
Delivery Guidelines
- Courier will attempt delivery twice
- If both attempts fail, the parcel may return & require reconfirmation
- Advance payment may be requested for high-value orders
Open Box Policy
- To maintain hygiene and product integrity, parcel cannot be opened before payment.
- If any issue arises afterward, our Return & Exchange Policy will assist you.